The Pakistan Telecommunication Authority on Wednesday attributed the nationwide slow internet to a “faulty submarine cable” and clarified that no firewalls were being installed, after drawing criticism from both lawmakers and the public.
Internet speeds have witnessed a considerable decline over the past few weeks, and users are facing difficulties in sending or downloading media and voice notes through WhatsApp when connected to mobile data, and experiencing slow browsing speeds, even on broadband.
The business community and internet service providers (ISPs) had alleged that the government’s efforts to monitor internet traffic — including a so-called ‘firewall’ — had caused the slowdown of digital services, resulting in economic losses.
While the country’s information technology minister, Shaza Fatima Khawaja, had confirmed that the government was upgrading its “web management system” to cope with cyber security threats, she has categorically denied reports of the government “throttling” the internet.
During a meeting of the National Assembly’s Standing Committee on IT today, PTA Chairman Retired Major General Hafeezur Rehman faced tough questioning from NA members over widespread complaints about internet slowdowns across the country.
“The internet slowdown in the country is due to a faulty submarine cable, which is expected to be repaired by August 28,” Rehman said.
He also clarified that it was the government’s web management system — and not a firewall — which was being upgraded.
“In my opinion, the internet should not slow down due to an upgrade,” he said. “The telecom has suffered a loss of [Rs] 300 million.”
During the meeting, several senators grilled the PTA chief, expressing frustration over ongoing internet issues. They questioned why TikTok was sometimes shut down, the internet was often slow, and firewalls were intermittently imposed, demanding clarification on the situation.
“You have been asked a direct question,” PPP Senator Sharmila Farooqi said to the PTA chief. “Has a firewall been installed or not?”
Rehman responded by saying the PTA had no role in the internet slowdown and attributed it to technical issues.
“Every country, including Afghanistan, has its own system,” he quipped.
MQM’s Senator Mustafa Kamal highlighted that companies have been instructed not to conduct business in Pakistan owing to internet issues.
“From your briefing, it seems like there is no issue in Pakistan,” he said to the PTA chief. “So is it really the case that all is well in the country despite all the hue and cry?”
More to follow